Frequently asked questions

Choose a work, then a format and a size, and check out. You get an order confirmation by email straight away.

All the payment methods shown at checkout. The options depend on your country.

Only before production starts. Email us with your order number as soon as possible. Once your order is in production, it cannot be changed or cancelled.

Yes, until your order goes into production. Email us with your order number and the correct address. Please check your address carefully at checkout.

Worldwide. Our main markets are the United States and the United Kingdom.

Nothing. Shipping is free on every order. It's on us.

Each order is printed in 2 to 5 business days. Delivery then takes 3 to 7 business days to the United States, 2 to 5 to the United Kingdom, 4 to 8 to the European Union and 5 to 15 to the rest of the world.

A tracking link is emailed to you as soon as your order ships.

For international orders, customs duties, import taxes and fees are your responsibility, unless stated otherwise at checkout.

If it has not arrived by the end of the delivery estimate for your region, email contact@cytwomblypaintings.com with your order number. We reply within 24 hours on business days.

Yes. Contact us within 7 days of delivery, or within 14 days if you live in the United Kingdom or the European Union. The print must be unused, undamaged and in its original packaging. You pay the return shipping, and we refund you once it arrives back in resellable condition.

Email contact@cytwomblypaintings.com within 7 days of delivery (14 days in the European Union) with clear photos of the print and the packaging. We send a free replacement or a full refund. Claims without photos are not accepted.

Email contact@cytwomblypaintings.com with your order number and photos of the item. Returns sent without contacting us first are not accepted.

We do if the mistake is ours. In every other case, you do.

To your original payment method, 5 to 10 business days after your return is approved.

No. Custom orders cannot be returned unless they arrive damaged or defective.

Poster, poster with a wooden magnetic hanger, canvas and framed print.

A 250 gsm (110 lb) matte paper, uncoated and acid free, with a natural off-white tone.

Pine wood bars hold the top and bottom of the poster with magnets, so nothing is glued or pinned. You can swap the print whenever you like.

Yes. It comes in a solid oak or ash frame with shatterproof plexiglass and a hanging kit.

Measure the wall and pick a size that covers about two thirds of it, or of the furniture below. If you are torn between two sizes, the larger one usually looks better.

An American painter, born in Lexington, Virginia, in 1928. He settled in Rome in 1957, lived in Italy for most of his life and died in Rome in 2011.

Large paintings built from loose lines, loops, handwriting and drips of paint. Many of them name figures from Greek and Roman myth or quote lines of poetry.

Among them are Leda and the Swan (1962), the grey blackboard paintings of the late 1960s, Fifty Days at Iliam (1978), Quattro Stagioni (1993 to 1995) and his late paintings of peonies and roses.

No. They are prints made from images of his paintings and drawings, each one printed to order.